Welcome to PoGoSo!

PoGoSo ("us," "we," or "our") is a social platform based on multimedia content. Our products include our Android and iOS apps, and our website (our "Products"). This page informs you of our policies regarding collecting, using, and disclosing Personal Information when you use our Products.

By using our Products, you agree to the collection and use of information by this policy. If you do not agree with the terms of this policy, please do not use our Products. Information Collection and UseWe collect several types of information for various purposes to provide and improve our Service to you. 

A. Information You Provide

When you use our Products, we may collect personal information that you provide to us. This includes:

Account Information

When you set up an account, we may ask you to provide information about yourself, including your name, phone number, state, Lok Sabha constituency, gender, email address, and date of birth. 

We may also ask you to provide us with some additional personal information about you that will be visible in our Products, such as a profile picture, and a bio in your profile to tell others more about you. When you change your profile picture we store a copy of the new picture you upload and retain all profile pictures you uploaded previously for trust and safety purposes and by our data retention policies.

B. Information We Get When You Use Our Products

When you use our Products, we collect additional personal information based on your activity and other personal information you might choose to provide. This includes:

Usage And Activity Information

We collect information about when and how you use our Products. Among other things, this may include:

1. Content of the posts (text, images, graphics, audio, visuals, etc.);

2. Users you follow on our Products;

3. Users who follow you on our products;

4. People who have visited your profile and vice versa;

5. Information on your browser’s user agent string and server logs, including your IP address, information in the cookies and activity on the Products ;

6. URL information, time stamp, visit information, your browsing history on our Products;

7. Device information, such as make, model and operating system of the device  used for browsing our Products;

8. Date of download and/or reinstall of our Products;

9. Events related to your actions (follows, reactions to posts, time spent, how often you use our Products, etc);

10. Users who send you chat requests and have chatted with you;

11. The Unique Device Identifier you use to access our Products; and

12. Language.

13. Locational information as permitted by you in your mobile device settings. We do not collect any further information which is not specifically communicated to you as per this Privacy Policy.

14. You have the ability and choice to restrict certain kinds of information from being collected by adjusting your phone and device settings. Please refer to your phone and device user manuals for more information. 

C. Surveys/Polls

We may collect additional information at other times, including but not limited to, when you provide feedback(s), respond to surveys or polls, provide comments, or communicate with us. This information may include your name, e-mail id, mobile number, location, etc., and only such information that you may choose to specifically provide to us.

D. Cookies

We use cookies (small text files sent by your computer each time you visit our website, unique to your PoGoSo account or your browser) to get log data. Some of these cookies are used to help us understand how you use our Products, how many people use our service, and how they use it. Other cookies are used to help us track the efficiency of our advertising campaigns on other platforms.

E. Contacts

If you permit us to sync your contacts, we may store them securely on our server and use this information to invite them to join our Products, suggest accounts to follow and tailor your feeds.

Why we collect this information and how we use it

We use the personal information we collect to provide our Products to you and to improve them. Specifically, we use the data we collect to:

• Register your account, verify your identity (e.g., checking that your phone number belongs to you), and verify the accuracy of your information.

• Develop, operate, improve, maintain, and protect our Products.

• Personalize our Products. We use the information we collect to personalize our Products in several ways to better your experience.

• Send you communications. For example, we may use email, text messages, or app-based notifications to respond to support inquiries, share information about our Products, and tell you what’s happening on PoGoSo..

• Verify and enhance the safety and security of our Products.

• Verify and analyze user engagement, trends, and usage.

• Assess the efficiency of our advertising campaigns on other platforms.

• Handle and record user rights requests, including opt-ins and opt-outs.

• Prevent fraud or other unauthorized or illegal activity.

• Enforce, investigate, and report conduct violating our Terms of Service, Community Guidelines, or other policies.

• Respond to requests from law enforcement agencies or other government agencies, and comply with legal or regulatory requirements.

How We Disclose The Information We Collect

We do not sell personal information about our users. We may, however, disclose that information to:

1. We may share any information with our trusted partners or third parties who provide us with infrastructure support services, for meeting the obligations agreed to between you and us. We may also share aggregated, non-personally identifiable information publicly and with our partners, like publishers, advertisers or connected sites to show trends about the general use of our Services. We will seek your consent prior to using or sharing your personal information for any other purpose, if so, identified at a later stage.

2. We may also use your information to perform analytics and conduct customer research, to determine your interest, for identifying content that generates sales and to analyse traffic patterns.

3. We also use your information to market to you as per the laws of your country, and to the extent permissible.

4. You have the ability to allow us to share your information to third parties so that you can avail their services. You may disable or limit such sharing at any time.

5. If we believe that disclosure is reasonably necessary to comply with a law, regulation or legal request; to protect the safety, rights or property of the public, any person or PoGoSo; or to detect, prevent or otherwise address illegal conduct, fraud, security or technical issues, we may disclose information to law enforcement agencies, other governmental agencies, or private parties as needed.

6. If we were to engage in a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding that involves the transfer of the information described in this Policy, we would disclose your information to parties involved in such a process (for example, a purchaser).

User Rights on PoGoSo

We are committed to ensuring that you have full empowerment on PoGoSo platform and are completely aware of the rights you are entitled to while using our services. You possess several rights regarding the information we retain about you:

Access: You have the right to access the information we hold about you, including details of the processing. Additionally, you can request a list of all third parties with access to your Personal Information through us.

Rectification: You have the right to seek, correct, update, and modify the information we hold to ensure its accuracy.

Cancellation: You have the right to request the cancellation or erasure, free of charge, of your personal data when it is inadequate, excessive, or unnecessary. This is subject to lawful processing measures and any legal requirements.

Objection: At any point, you can withdraw your consent to our continued processing of your information, except in cases where there are legitimate reasons for continued processing under certain circumstances.

Portability: You have the right to request your personal data from us to be provided to another service provider in a machine-readable format that we use at the time of the request.

How Long We Keep Information

Regarding other Personal Information, we store it for predetermined periods based on:

1. Statutory and legal requirements.

2. Industry guidelines.

3. De-identified or pseudonymized data sets for use in aggregated formats for scientific, statistical, or historical purposes.

   
   

We retain collected information only for the necessary period required by law. If a longer retention period is necessary, we will inform you in advance and seek your explicit consent. You have the right to request deletion of your information, which we will comply with promptly. However, we may archive or retain some information for legal purposes. Any other information processed for analytical purposes will be done so in an aggregated or non-identifiable manner.

Opting Out

You always have the option to opt out of our services or choose not to disclose information to us at any time. However, please note that certain information may be necessary for registration or to access some of our special features. Opting out or providing limited information may restrict your access to full functionalities of our services and applications, and some features may be disabled.

We reserve the right to retain a copy of your Personal Information if required by law. Any aggregated or anonymized data derived from your account may be used in a manner that does not compromise your privacy.

Security of User Data

Your personal data is stored electronically by us. We are committed to safeguarding your personal data and employ necessary precautions to ensure its protection. This includes implementing reasonable security practices and measures, encompassing managerial, technical, operational, and physical security controls that align with the information collected and the nature of our business.

Our security infrastructure is designed to uphold the highest industry standards, ensuring the safeguarding of your Personal Information against loss, unauthorized access, destruction, use, processing, storage, modification, or de-anonymization at all times.

Access to personal information is restricted to company employees, contractors, and agents who require it for processing purposes. These individuals are bound by strict contractual confidentiality obligations, and failure to adhere to these obligations may result in disciplinary action or termination.

Changes to this Privacy Policy

We regularly update our Privacy Policy. Any significant changes made to our Privacy Policy in the future will be promptly communicated to users by prominently posting the relevant terms on the webpage. You will be required to review and accept these new terms displayed on the webpage to continue using our services.

Grievance Redressal 

Any discrepancies or grievances with regard to content and or comment or breach of this Agreement shall be taken up with the designated Grievance Officer as mentioned below via in writing or through email signed with the electronic signature to smadmin@pogoso.social

Grievance Officer

Mr. Narayan Singh Rao,

PoGoSo Pvt Ltd,

91 Springboard, Sector 1

Noida, U.P. 201301